Privacy Policy

Effective Date: 10/17/2026

Synthenet Corporation ("Synthenet," "we," "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use and protect information through our website, www.synthenet.com, and through our text messaging (SMS) notification services.

Information We Collect

When you visit our website or contact us, we may collect information you provide directly, such as your name, email address, phone number, company name and the contents of your message. Our servers may also automatically record standard technical information such as IP address, browser type, pages visited and the date and time of your visit.

How We Use Information

We use the information we collect to respond to inquiries, provide and support our services, operate and secure our website, and comply with legal obligations.

SMS / Text Messaging

Synthenet sends automated operational text notifications, such as account, service and system alerts, to staff members of our client organizations. Individuals opt in by providing their mobile phone number on our enrollment form. We use mobile numbers only to deliver these notifications and never send marketing or promotional messages.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging opt-in data and consent are never shared with any third parties.

For SMS program terms, including how to opt out and get help, see our Terms & Conditions.

Sharing of Information

We do not sell, rent or trade personal information. We share it only with service providers that help us operate (such as hosting and message delivery providers) under confidentiality obligations, or when required by law.

Data Security

We use reasonable administrative, technical and physical safeguards to protect information from unauthorized access, use or disclosure. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard practices.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When you opt out of text messages, we stop sending messages and retain only the record needed to honor your opt-out.

Your Rights and Choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of or deletion of your personal information by emailing support [at] synthenet [dot] com. We will respond to requests within 2 business days.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date.

Contact Us

Synthenet Corporation
168 East Main Street
Northborough, MA 01532
Email: support [at] synthenet [dot] com
Phone: (508) 393-1820